Terms of Service
Easy Reserve Study, Inc.
Last Updated: May 28, 2026
These Terms of Service (“Terms”) govern your access to and use of the software platform, website, and mobile applications provided by Easy Reserve Study, Inc. (“Easy Reserve Study,” “EZRS,” “we,” “us,” or “our”) (collectively, the “Services”).
By accessing or using the Services, you (“Customer” or “you”) agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. Services
EZRS provides a subscription-based software platform for reserve studies, capital planning, and related analysis.
The Services may be accessed via:
- Web applications
- Mobile applications (iOS and Android)
Use of the mobile application may be subject to additional terms imposed by Apple App Store and Google Play.
Services are provided pursuant to:
- These Terms
- Any applicable Order Form
- The EZRS End User License Agreement (EULA)
- Any executed Master Services Agreement (MSA)
In the event of a conflict, the EULA and Order Form control.
2. Eligibility & Authority
You represent that:
- You are at least 18 years old
- You have authority to bind your organization
- All information provided is accurate and current
3. Account Registration & Security
You are responsible for:
- Maintaining the confidentiality of your credentials
- All activity under your account
- Promptly notifying EZRS of unauthorized access
EZRS is not responsible for losses resulting from unauthorized account use.
4. Acceptable Use
You agree not to:
- Reverse engineer or misuse the Services
- Interfere with system performance or security
- Use the Services for unlawful purposes
EZRS may suspend or terminate access for violations.
5. Fees, Billing, and Subscriptions
Fees and billing terms are defined in your Order Form or subscription agreement.
Unless otherwise stated:
- Fees are billed in advance
- Fees are non-refundable except as required by law
- Taxes are your responsibility
5.1 Subscription Renewal
Subscriptions may automatically renew unless canceled prior to the renewal date.
5.2 App Store Billing
If you purchase a subscription through Apple App Store or Google Play:
- Billing is handled by the respective platform
- Subscriptions must be managed or canceled through your app store account
Refunds are subject to the app store’s policies
6. Data & Privacy
6.1 Customer Data
You retain ownership of all data you submit (“Customer Data”).
6.2 Data Processing
EZRS processes Customer Data solely to:
- Provide and maintain the Services
- Fulfill contractual and legal obligations
6.3 Privacy
Our data practices are described in our Privacy Policy, including disclosures required by Apple App Store and Google Play, and are incorporated by reference.
7. Account Deletion
You may request account deletion at any time as described in the Privacy Policy.
Upon deletion:
- Your account access will be terminated
- Certain data may be retained where required by law
8. Intellectual Property
EZRS retains all right, title, and interest in:
- The Services and platform
- Software and documentation
- All related intellectual property
Your right to use the Services is governed solely by the EULA. No rights are granted except as expressly stated.
9. Third-Party Services
The Services may integrate with third-party tools. EZRS is not responsible for:
- Third-party services
- Their availability
- Their data practices
10. Service Levels & Support
Service levels and support commitments are defined in the applicable Service Level Agreement (SLA), if any.
11. Term & Termination
11.1 Term
These Terms remain in effect while you use the Services.
11.2 Termination
EZRS may suspend or terminate access:
- For violations of these Terms
- For non-payment
- To comply with legal obligations
Upon termination, your right to use the Services ceases.
12. App Store Terms (Apple & Google)
If you access the Services through a mobile device:
- Apple and Google are not responsible for the Services
- They have no obligation to provide maintenance or support
- They are not responsible for claims, damages, or liabilities related to the Services
- You must comply with applicable app store terms
13. Export Compliance
You agree to comply with all applicable export control laws, including U.S. Export Administration Regulations. You may not use or access the Services in violation of these laws.
14. Disclaimers
The Services are provided “as is” and “as available.”
To the fullest extent permitted by law, EZRS disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
15. Limitation of Liability
To the maximum extent permitted by law:
- EZRS’s total liability will not exceed the fees paid in the 12 months preceding the claim
- EZRS is not liable for indirect, incidental, or consequential damages
16. Indemnification
You agree to indemnify and hold harmless EZRS from claims arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your data or content
17. Governing Law
These Terms are governed by the laws of the State of Delaware.
Nothing in these Terms limits rights you may have under applicable consumer protection laws.
18. Changes to Terms
We may update these Terms from time to time. Changes are effective upon posting. Continued use of the Services constitutes acceptance.
19. Enterprise Customers
If you have executed an MSA or enterprise agreement, that agreement governs in the event of any conflict.
20. Contact Information
Easy Reserve Study, Inc.
4240 Marseilles Ave, Sarasota, FL 34233
United States
Legal: legal@ezrs.com
Privacy: privacy@ezrs.com